terms & conditions

Welcome to Thomasina Home Design Ltd. By using our website and placing an order, you agree to the following terms and conditions.

General Information: Thomasina Home Design Ltd is registered under company number 13671726. You can contact us at hello@thomasinahomedesign.co.uk for any inquiries. These terms apply to all purchases made on our website and outline the conditions under which we supply products to you.

Placing Orders: When placing an order, you confirm that all details provided are accurate and that you are authorised to use the payment method provided. Upon placing an order, you will receive an email confirmation with the details of your purchase.

Pricing and Payment: All prices displayed on the website are inclusive of VAT, where applicable. Payment must be made in full at the time of placing the order. We accept major credit and debit cards through secure payment gateways.

Delivery: Please allow up to 21 days for the delivery of all products. In most cases, delivery will be quicker, but this cannot be guaranteed. If you have any questions about an order you have placed, please email us at hello@thomasinahomedesign.co.uk. We are not responsible for delays caused by third-party couriers or customs processes.

Faulty or Damaged Goods: If your item arrives damaged or faulty, please contact us within 14 days of receipt at hello@thomasinahomedesign.co.uk to arrange a replacement or refund. For more details on returns and refunds, please refer to our Refund Policy.

Non-Refundable Items: We do not accept returns or offer refunds for items that have been worn, used, or altered in any way.

Intellectual Property: All content on this website, including images, logos, and written content, is the intellectual property of Thomasina Home Design Ltd and may not be used without our permission.

Governing Law: These terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

For any further inquiries, please contact us at hello@thomasinahomedesign.co.uk.