privacy policy

At Thomasina Home Design Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

Who We Are: Thomasina Home Design Ltd is a company registered in the UK under company number 13671726. If you have any questions about this policy or how we handle your data, please contact us at hello@thomasinahomedesign.co.uk.

Information We Collect: When you visit our website, place an order, or contact us, we may collect personal information such as your name, email address, delivery address, phone number, and payment details. We may also collect information about your interaction with our website, such as IP address, browser type, and browsing behaviour.

How We Use Your Information: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and respond to any inquiries. We may also use your information to improve our website, personalise your experience, and comply with legal obligations. Your information will not be shared with third parties for marketing purposes without your explicit consent.

Data Security: We take the security of your personal information seriously and use appropriate measures to protect it from unauthorised access, loss, or misuse. While we do our best to ensure the safety of your information, no method of transmission over the Internet is completely secure.

Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us remember your preferences, improve site performance, and track site usage. You can manage or disable cookies through your browser settings.

Third-Party Services: We may use trusted third-party services to process payments and deliver our products. These providers have access to personal information necessary to perform their functions, but they are obligated to protect your data and use it only for the agreed purpose.

Your Rights: You have the right to request access to the personal information we hold about you, as well as the right to correct, update, or delete it. If you wish to exercise any of these rights, please contact us at hello@thomasinahomedesign.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

Changes to This Policy: We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the revised date will be noted. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

For any questions or concerns regarding this policy, please contact us at hello@thomasinahomedesign.co.uk.